Frequently Asked Questions

HOW QUICKLY CAN I EXPECT TO RECEIVE MY VOICEOVER?

Talent who are marked as RUSH under the availability column are available to turnaround scripts of 300 words or fewer in 2 hours or less. You may choose to add RUSH delivery for an additional $25 with each ordered script. RUSH delivery is only available between 9AM and 9PM Eastern Time, Monday through Friday. Talent who are marked as 24 HOURS under availability will complete orders within one business day. Note: Longer scripts may require additional time beyond 24 hours. Talent marked with a return date in the availability column are currently unavailable, but will record any ordered scripts on their date of return.

HOW MANY READS WILL I RECEIVE FROM MY VOICE TALENT?

Your voice talent will generally provide two to three reads of scripts under one minute. For longer scripts you'll receive one read. If revisions are requested, you will have access to all of the reads that your VoiceJungle talent uploaded during the course of the order.

IS EVERY VOICEJUNGLE JOB A BUYOUT?

Yes. Buy once. Use forever. Market size does not affect the rate.

WHAT IF I NEED MUSIC?

If you need music to complement your voiceover, you may purchase a track from VoiceJungle’s library of royalty-free music. After approving your voiceover, VoiceJungle’s professional audio engineers will mix your voiceover with your chosen track for $55. You may also upload your own music or jingle for mixing with your voiceover. The cost for this service is $45.

WHAT IF I HAVE MULTIPLE SCRIPTS?

If you have more than one script, each script must be entered separately as noted on our Rates page. After uploading your first script, additional scripts for the same talent may be added by clicking “Add another script for …”. To add another script for a different talent, click “Continue Shopping" to return to the Voices page. After submitting each of your scripts individually, you may then check out and pay for your entire order as one purchase.

CAN I DIRECT THE TALENT LIVE OR GET AUDITION READS?

VoiceJungle offers an exceptional roster of talent at incredibly affordable prices. At this time VoiceJungle talent are not available for live phone direction or free auditioning. All casting should be done from the posted demo reels on the Voices page. If your project requires the ability to direct your talent live by phone, or if you need free auditions, we recommend contacting our sister company, ProComm Voices.

DO VOICEJUNGLE TALENT OFFER EDITING SERVICES?

Your VoiceJungle talent will upload your audio as ONE clean audio file for your approval. If you need editing services such as breaking out individual files or breath editing, you may add this request to your order for an additional fee. These services are performed by VoiceJungle’s staff of professional audio engineers (not your VoiceJungle talent) after you’ve approved your voiceover.

CAN ONE TALENT PERFORM MULTIPLE CHARACTERS IN A SCRIPT?

When a talent is asked to perform multiple, distinct characters or dialects, each is considered a separate role. You may either select different talent for each role or choose one talent capable of performing the entire script, but each role must be submitted as a separate script in your order.

WHAT IF I’D LIKE THE TALENT TO HEAR A REFERENCE FILE?

When placing an order you may upload an audio or video file that your chosen talent can reference. You may also include links to access videos on YouTube, Vimeo, etc. After your order is placed, you’ll have the ability to share additional material with your talent including recorded messages for pronunciations.

WHAT IF I NEED SPECIFIC TIMINGS FOR A VOICEOVER OR NEED TO MATCH A VIDEO SCRATCH TRACK?

Any specific timings should be included in the instructions to talent. If you need to match an existing voiceover or scratch track you may upload a file for reference. Talent will attempt to match reference audio as closely as possible, however it’s still best to include specific timings. Talent do not read to video.

WHAT IF MY SCRIPT IS LONGER OR SHORTER THAN THE TIME I REQUESTED?

Your voice talent will make every effort to record to time as well as provide you optional reads that are read at a comfortable pace. 150 words is a good starting point for a 60-second script read at a comfortable pace. Reading your script aloud and timing yourself will also help to determine if it's appropriate in length.

WHAT FILE FORMAT WILL I RECEIVE?

You will receive your final audio as one file, in both MP3 and WAV file formats. If you need an alternate file format, such as ulaw files for phone prompts, you may purchase Phone Prompt File Conversion with your order.

HOW WILL I RECEIVE MY VOICEOVER?

Your VoiceJungle talent will upload your audio as one clean audio file. You'll be notified by email when this occurs. By logging in to your VoiceJungle account, you'll be able to review your audio, share with your team, request revisions, and download your audio once approved. If additional services are ordered, such as editing into individual files, music mixing, or file conversion for phone prompts, these services will be performed by VoiceJungle’s audio engineers after you’ve approved your voiceover.

HOW CAN I GET CLIENT APPROVAL BEFORE ACCEPTING MY VOICEOVER?

Once your voice talent has uploaded your voiceover, you may review your audio to make sure it meets your satisfaction. You may also share a preview link with others for approval before accepting your audio. If you need to insert your voiceover into a video to check timing before approval, you may download a watermarked comp version of your audio.

HOW LONG WILL MY AUDIO BE AVAILABLE FOR DOWNLOAD?

VoiceJungle will maintain your voiceover on our website for 180 days. We highly recommend that all audio files be downloaded and archived for future use as a backup.

DO YOU PROVIDE SPANISH TRANSLATION SERVICES?

Yes. For voiceover orders placed with Spanish talent from the VoiceJungle roster you'll be given the option to Add Translation. You'll also be given the option to approve your translation before the talent records. Spanish translation services are provided for an additional $40 per 150 words. Rush delivery is not available for orders that include translation services.

WHAT IF I NEED REVISIONS?

Once your voice talent has uploaded your audio you'll have a period of 14 days to review and approve before downloading. If for some reason you're dissatisfied with your voiceover (style, mispronunciations, etc.) you'll have the option to request one free revision with new instructions for the talent. Revisions may be requested for any reason, including script changes up to 25 words. (See the VoiceJungle Guarantee and Revision Policy for complete details.) After using your one free revision, additional revisions may be purchased at a discounted rate of 20¢ per word with a minimum of $40. Once you’re fully satisfied with your revisions and approve your audio, you’ll have access to all of the audio your talent has uploaded during the course of your order.

If no action is taken within 14 days after your talent uploads your audio, your order will be considered approved and final.

Revisions to correct errors on the part of your talent will always be completed at no charge.

HOW DOES THE VOICEJUNGLE GUARANTEE WORK?

If we're unable to provide you with a satisfactory voiceover, you may receive a full refund. For complete details, please see the VoiceJungle Guarantee and Revision Policy.

HOW DO I SET UP AN ACCOUNT?

You may begin adding voice talent to your cart, but before you can complete any order you'll need to sign up for a VoiceJungle account. Click here to register for a new account or to login to an existing account.

WHAT FORMS OF PAYMENT DOES VOICEJUNGLE ACCEPT?

Payment for your VoiceJungle voiceover can be made with any of the major credit cards including Mastercard, VISA, American Express, and Discover. Payment is secure and handled via authorize.net. Invoicing is NOT available at this time.

HOW CAN I BECOME A VOICEJUNGLE VOICE TALENT?

If you're interested in joining the VoiceJungle roster you may submit an MP3 of your commercial voiceover demo for consideration. Please do not submit audio book demos or dramatic readings. Please do not create an online VoiceJungle account, as you will be assigned one upon being added to the roster. Those who are judged as potential VoiceJungle talent based on their demos will be asked to record a short audition script for final approval. VoiceJungle talent are required to have a home studio and must meet quality audio specifications before being added to the roster.