Frequently Asked Questions

HOW MANY READS WILL I RECEIVE FROM MY VOICE TALENT?

Our voice talent will generally provide two to three reads of scripts under one minute. For longer scripts you'll receive one read.

IS EVERY VOICEJUNGLE JOB A BUYOUT?

Yes. Buy once. Use forever. Market size does not affect the rate.

WHAT IF I NEED MUSIC?

You may Add Music to your order for an additional $65 when uploading your script. Samples are available for you to audition at the time of purchase as well as after your voiceover has been completed. You may choose to have your music mixed with your voiceover or receive a separate music file for production later.

WHAT IF I HAVE MULTIPLE SCRIPTS?

To ensure that the correct script goes to each talent we require you to upload each script separately. After uploading your first script, additional scripts may be added by clicking Add to Cart & Continue Shopping. After uploading each of your scripts, you can then check out and pay for your entire order altogether.

CAN ONE TALENT PERFORM MULTIPLE CHARACTERS IN A SCRIPT?

When a talent is asked to perform multiple, distinct characters or dialects, each is considered a separate role. You may either select different talent for each role or choose one talent capable of performing the entire script, but each role must be submitted as a separate script in your order.

WHAT IF I’D LIKE THE TALENT TO HEAR A REFERENCE FILE?

When placing an order you may upload one audio or video file that your chosen talent can reference. You may also include links to access videos on YouTube, Vimeo, etc.

WHAT IF I NEED SPECIFIC TIMINGS FOR A VOICEOVER?

Any specific timings should be included in the instructions to talent. If you need to match an existing voiceover or scratch track you may upload a file for reference. Talent will attempt to match reference audio as closely as possible, however it’s still best to include specific timings. Talent do not read to video.

WHAT IF MY SCRIPT IS LONGER OR SHORTER THAN THE TIME I REQUESTED?

Your voice talent will make every effort to record to time as well as provide you optional reads that are read at a comfortable pace. 150 words is a good starting point for a 60-second script read at a comfortable pace. Reading your script aloud and timing yourself will also help to determine if it's appropriate in length.

HOW QUICKLY CAN I EXPECT TO RECEIVE MY VOICEOVER?

All orders submitted Monday through Friday are targeted to be completed within 24 hours. Depending on the talent’s availability, they may be able to turn orders around within a few hours. Orders submitted on Friday may not be completed until the following Monday.

WHAT FILE FORMAT WILL I RECEIVE?

You may choose an MP3 or a WAV file. If you need an alternate file format, such as ulaw files for phone prompts, select Add Editing when you place your order and provide your required format specification.

HOW WILL I RECEIVE MY VOICEOVER?

You'll be notified by email upon completion of your voiceover. By logging in to your VoiceJungle account you'll be able to review and download your audio file.

HOW CAN I GET CLIENT APPROVAL BEFORE ACCEPTING MY VOICEOVER?

Once your voice talent has uploaded your voiceover, you may review your audio to make sure it meets your satisfaction. You may also share a preview link with others for approval before accepting your audio. If you need to insert your voiceover into a video to check timing before approval, you may download a watermarked comp version of your audio.

HOW LONG WILL MY AUDIO BE AVAILABLE FOR DOWNLOAD?

VoiceJungle will maintain your voiceover on our website for 90 days. We highly recommend that all audio files be downloaded and archived for future use as a backup.

DO YOU PROVIDE SPANISH TRANSLATION SERVICES?

Yes. For voiceover orders placed with Spanish talent from the VoiceJungle roster you'll be given the option to Add Translation. You'll also be given the option to approve your translation before the talent records. Spanish translation services are provided for an additional $40 per 150 words.

WHAT IF I NEED REVISIONS?

Once your voice talent has uploaded your audio you'll have a period of 14 days to review and approve before downloading. If for some reason you're dissatisfied with your voiceover (style, mispronunciations, etc.) you'll have the option to request one free revision with new instructions for the talent. (See the VoiceJungle Guarantee and Revision Policy for complete details.) Additional revision requests or any revisions needed after you've approved and downloaded your audio will require submitting a new order. If no action is taken within 14 days your order will be considered approved and final.

HOW DOES THE VOICEJUNGLE GUARANTEE WORK?

If we're unable to provide you with a satisfactory voiceover, you may receive a full refund. For complete details, please see the VoiceJungle Guarantee and Revision Policy.

HOW DO I SET UP AN ACCOUNT?

You may begin adding voice talent to your cart, but before you can complete any order you'll need to sign up for a VoiceJungle account. Click here to register for a new account or to login to an existing account.

WHAT FORMS OF PAYMENT DOES VOICEJUNGLE ACCEPT?

Payment for your VoiceJungle voiceover can be made with any of the major credit cards including Mastercard, VISA, American Express, and Discover. Payment is secure and handled via authorize.net.

HOW CAN I BECOME A VOICEJUNGLE VOICE TALENT?

If you're interested in joining the VoiceJungle roster you may submit an MP3 voiceover demo for consideration. VoiceJungle talent are required to have a home studio and must meet quality specifications before being added to the roster.